Return and Refund Policy

General Return Policy

We have a policy of Return & Refund within 3 days of delivery of the Product. In case, if you received a damaged product, it must be reported to us within 24 hours of delivery.

1. In general, an item may be eligible for refund/return within the applicable return window if it fulfils one or more of the following conditions:

v  Was delivered in a physically damaged condition

v  Is different from what was ordered

v  Is different from its description on the product detail page on https://ChemicalBull.com.

2.  All items must be returned in their original condition, in the original packaging as delivered to you. We may reject the return pickup if the items are not returned according to the policy mentioned.

Return Eligibility

In case of returning the product, customer needs to inform us within 3 days of receiving the order. In case, if you received a damaged product, it must be reported to us within 24 hours of delivery.

 If the product is delivered damaged, in such cases:

v  The customer should not accept/unload the product from transport, he needs to inform us through Email (feedback@chemicalbull.com) or Call us at 9696960250 (Helpline Number) within 24 hours from the time of delivery.

v  Once the product is accepted by the customer in a damaged condition, it will lose its return eligibility.

v  All items must be returned in their original condition, in the original packaging as delivered to you.

v  Customer will have to send the product on his own to:

o   123/124, Panchratna,
CharRasta, G.I.D.C,
Vapi-396195,
Dist.Valsad,
Gujarat - India

Once sent, customer needs to share the Courier slip along with the following bank details at feedback@chemicalbull.com :

1. Account number
2. Account holder name (Same as registered with https://ChemicalBull.com )
3. IFSC Code

In case, after receiving the product if we found any discrepancy by our Quality inspection team, we will re-ship product to the customer and in that case customer will have to bear the courier charges for re-shipment in order to receive the product. No courier charges for sending the product will be reimbursed.

Refund Policy

Once the order gets cancelled, the amount will be refunded to the customer based on the payment mode chosen by the customer at the time of placing the order.

Credit/Debit Card/Net Banking/Wallets – 2-4 business days

If the transaction is done by through NEFT and Cheque then the customer needs to share below-mentioned details at our Email Id feedback@chemicalbull.com  from registered e-mail id.

1. Account number
2. Account Holder name
3. IFSC Code 

 

After receiving the required information for a refund, It will be processed in 2 business days and same will reflect in your account in another 2-4 business days.

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