Help

Top FAQs

How can I check my order status?

You can review the status of your orders and other related information in the My Account section

In the My Account page, click on the My Orders link to view the status of all your orders.

To view the status of a specific order, click on the Order Number link.

How can I cancel my order?

You can cancel your order before it reaches the "Order Shipped" state.

To cancel, please Contact us with the order number.

What is My Account? How do I update my information?

It is easy to update your Chemicalbull account and view your orders any time through My Account.

My Account allows you complete control over your transactions on Chemicalbull

*Manage/edit your personal data like address, phone numbers, and email ids

*Change your password

*Track the status of your orders

HOW DO I KNOW MY ORDER HAS BEEN CONFIRMED?

Once your order has been logged and payment authorization has been received, the seller confirms receipt of the order and begins processing it.

You will also be notified when the seller ships the item(s) to you. Shipping details will be provided with the respective tracking number(s).You will also get confirmed message over your mobile phone number (the Number which is registered in your Chemicalbull Account).

You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID (eg. OD01202130213), a listing of the item(s) you have ordered and the expected delivery time.

 

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