We have a policy of Return & Refund within 3 days of delivery of the Product. In case, if you received a damaged product, it must be reported to us within 24 hours of delivery.
In case of returning the product, the customer needs to inform us within 3 days of receiving the order. In case, if you received a damaged product, it must be reported in 2-3 working day from 9:30 AM to 6:30 PM (Monday to Saturday).
If the product is delivered damaged, in such cases:
Once sent, the customer needs to share the Transporter Detail/Courier slip along with the following bank details at firstname.lastname@example.org :
In case, after receiving the product if we found any discrepancy by our Quality inspection team, we will re-ship the product to the customer and in that case, the customer will have to bear the courier charges for re-shipment in order to receive the product. No courier charges for sending the product will be reimbursed.
Once the order gets canceled, the amount will be refunded to the customer based on the payment mode chosen by the customer at the time of placing the order.
By Cheque/Net Banking/By DD – 2-4 business days
If the transaction is done through NEFT and Cheque then the customer needs to share the below-mentioned details at our
Email Id - email@example.com from the registered email id along with,
After receiving the required information for a refund, It will be processed in 2 business days and the same will reflect in your account in another 2-4 business days.